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Customer Enquiries

139 Nelson Mandela Ave.

Harare, Zimbabwe

A Union of Healthcare and Compassion

Online Lookup

Customer Enquiries

139 Nelson Mandela Ave.

Harare, Zimbabwe

FAQs

Have questions? We'd love to help.

If you’ve any questions that aren’t answered in our FAQ guide below don’t hesitate to contact us and we’ll get right back to you.

Are there any shortfalls or co-payments that one incurs with your medical aid?

No, our packages are designed in such a way that one does not incur shortfalls or co-payments.

Do you cover over the counter drugs?

Yes, prescribed over the counter drugs are covered.

Is there an age limit when joining?

No, there is no age limit when joining either as a principal member or as a dependent.

Do you cover pre-existing conditions?

Yes, pre-existing condition are covered upon full disclosure of the conditions when joining, subject to terms and conditions. A pre-existing condition that  any member has received medical treatment or advice for in the last three months may be excluded from benefits offered under the scheme.

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